Shipping Policy
1. Processing Time
-
Orders are typically processed within 3 business days.
-
Custom or bespoke orders may require additional processing time, which will be communicated at the time of purchase.
2. Shipping Methods & Delivery Time
-
We offer multiple shipping options, including standard and expedited shipping.
-
Delivery times vary depending on the destination and chosen shipping method.
-
Estimated delivery times are provided at checkout but are not guaranteed.
3. Shipping Costs
-
Shipping fees are standard in the United Kingdom.
5. Order Tracking
-
Once your order has shipped, you will receive a tracking number via email.
6. Lost or Delayed Shipments
-
We are not responsible for delays caused by carriers, weather conditions, or customs processing.
-
If your order is lost or significantly delayed, please contact us, and we will assist in resolving the issue.
7. Returns Due to Incorrect Address
-
It is the customer’s responsibility to provide an accurate shipping address.
-
Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees for re-delivery.